Expecting resistance to change and planning for it from the start of your change management programme or project plan will allow you to effectively manage objections. Understanding the most common reasons people object to change gives you the opportunity to plan your change strategy to address these factors. It’s not possible to be aware of all sources of resistance to change. Expecting that there will be resistance to change and being prepared to manage it is a proactive step. Recognizing behaviors that indicate possible resistance will raise awareness of the need to address the concerns.
The curve below demonstrates possible steps to take in your organization while people go through the curve of resistance.